Venue Details
Paycom Center
73102
General Details
Parking is available just across the street from Paycom Center in the underground parking garage at the neighboring Prairie Surf Studios, which is managed by Republic Parking Systems. Parking garage entrances are located on the east side on E.K. Gaylord and the west side on N. Robinson. Parking spaces for disabled guests driving properly licensed or tagged vehicles and are located near all four elevator entrances. Additional parking is available throughout Downtown and Bricktown. There are more than 18,000 parking spaces including approximately 1,300 parking meters. For further information on Oklahoma City parking facilities, you may call (405) 235-PARK or visit www.parkingokc.com.
Accessible Seating - Paycom Center meets or exceeds all structural and service requirements as stipulated by the Americans with Disabilities Act. Restrooms, drinking fountains, and concession counters are accessible to guests with disabilities. Additional services are listed below. Accessible Tickets/Seating: Wheelchair accessible seats are available in all price levels. Up to three companion tickets may be purchased with each wheelchair accessible ticket. Please indicate at the time of purchase if you require accessible seating. Accessible Drop-off: Passengers may be dropped off at Reno and Robinson near the northwest entrance to Paycom Center. Elevators: Elevators are located throughout the facility for wheelchair access to all levels. The elevators near Section 101, just inside the northwest entrance, provide access to the arena floor. Elevator on club level nearest Section 205. See the maps at the center of this guide for exact locations. Emergency Evacuation: Paycom Center staff members have been trained in emergency preparedness and evacuation procedures. Key employees are assigned to assist patrons with disabilities to safety. Listening Devices: Listening devices may be rented free of charge at the Guest Relations Desks located at each of the main entrances. A credit card or check deposit, as well as a valid I.D., are required to ensure the return of equipment. Parking: Accessible parking is available in the parking lots on the south side of Paycom Center. Entrances are available on S.W. 3rd Street, east of Robinson. Accessible parking spaces are also available in the underground parking garage at the neighboring Prairie Surf Studios. See Parking for additional information. Service Animals: Trained guide dogs or service animals are permitted to assist guests inside the arena. If special accommodations are required for your service animal, please notify us at the time of your ticket purchase. All other animals are prohibited. Sign Interpreters: Guests who require interpreting services during an event, should contact the Guest Relations Manager by calling (405) 602-8700 within three weeks of the event. Telephones: Telephones are provided at Guest Relations locations and throughout Paycom Center, courtesy of Cox Communications. TDD machines and volume-enhanced phones are available. Wheelchair Assistance: Paycom Center offers wheelchair service for guests who may need assistance to and from their seats. Please contact a Guest Relations representative for assistance. Wheelchair assistance is provided on a first-come, first-served basis. Due to the limited number of wheelchairs available, they may not be borrowed or rented as seating during the event. If wheelchair assistance becomes necessary during an event, please notify the nearest staff member. Arena: 405-602-8700 Thunder Ticket Office: 405.208.HOOP (4667)
For your safety, once a person exits Paycom Center, re-entry is strictly prohibited. For safety reasons, prohibited items include but are not limited to: - Alcohol, illegal drugs or any paraphernalia associated with drug use - Cans, bottles, coolers or other similar containers - Fireworks - Flags/Signs with poles - Laser pens/pointers of any type - Noisemakers such as air horns - Outside food or drinks - Oversized bags, including backpacks, duffel bags or diaper bags - Weapons of any type, including chains, knives and firearms - Any other item deemed unacceptable by event or building management For safety reasons, prohibited items include but are not limited to: - Alcohol, illegal drugs or any paraphernalia associated with drug use - Cans, bottles, coolers or other similar containers - Fireworks - Flags/Signs with poles - Laser pens/pointers of any type - Noisemakers such as air horns - Outside food or drinks - Oversized bags, including backpacks, duffel bags or diaper bags - Weapons of any type, including chains, knives and firearms - Any other item deemed unacceptable by event or building management
